1. Introduction
Buddys Infotech, a company incorporated under the laws of India, with its registered office at A219,Kalkaji,New Delhi 110019, is committed to protecting the privacy of its users. This Privacy Policy ("Policy") describes how Buddys Infotech collects, uses, and discloses personal information in connection with its website and services, including its Tech Support Ticketing Portal named PatchPoint.in ("PatchPoint").
2. Collection of Personal Information
When you use PatchPoint, we may collect personal information from you, including:
- Contact information: Your name, email address, phone number, and mailing address.
- Account information: Your username, password, and other information about your account.
- Usage information: Information about how you use PatchPoint, such as the pages you visit, the features you use, and the searches you conduct.
- Device information: Information about your computer or mobile device, such as your IP address, browser type, and operating system.
- We may also collect personal information from you when you contact us for support or otherwise communicate with us.
3. Use of Personal Information
We use personal information to:
- Provide you with PatchPoint services.
- Improve PatchPoint and develop new features.
- Communicate with you about PatchPoint and our other services.
- Send you marketing communications, if you have consented to receive them.
- Protect our rights and interests.
4. Disclosure of Personal Information
We may disclose personal information to:
- Service providers that help us operate PatchPoint, such as web hosting providers and data analytics providers.
- Third parties that we believe are reasonably necessary to protect our rights or interests, such as law enforcement agencies.
- We will not disclose personal information to third parties for marketing purposes without your consent.
5. Data Security
We use a variety of security measures to protect personal information, including:
- Encryption of personal information in transit and at rest.
- Access controls to limit access to personal information.
- Data retention policies to ensure that personal information is not stored for longer than necessary.
6. Your Choices
You have the following choices regarding your personal information:
- You can access, review, and update your personal information by logging into your account.
- You can unsubscribe from marketing communications by clicking on the "unsubscribe" link in any marketing email you receive from us.
- You can request that we delete your personal information by contacting us at info@buddysinfotech.com or support@patchpoint.in
7. Changes to this Policy
We may update this Policy from time to time. If we make material changes to this Policy, we will notify you by email or by posting a notice on our website.
8. Contact Us
If you have any questions about this Policy, please contact us at info@buddysinfotech.com or support@patchpoint.in